Feedback
We welcome your compliments, complaints and suggestions and will use what you tell us to review our services and we encourage our clients, their families to tell us about your experience with us. Everyone is welcome to provide feedback!
How to give feedback
You can tell us, email us, write a letter or fill out the form below.
Email: admin@accesslifecare.org.au
Address : Access Lifecare, PO Box 2090 Woden ACT 2606
We encourage any person that has a complaint to raise it with us in the first instance. We understand though that at times you may wish to take a complaint to an independent body. It is your right to seek independent advice and support and the following independent agencies may be able to assist.
The ACT Disability, Aged and Carer Advocacy Service (ADACAS)
Telephone: 02 6242 5060, Email: adacas@adacas.org.au, Website: www.adacas.org.au
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NDIS
Telephone: 1800 800 110 Email: feedback@ndis.gov.au , Website: www.ndis.gov.au
ACT Human Rights Commission
Telephone: 02 6205 2222, Email: human.rights@act.gov.au, Website: www.hrc.act.gov.au